1. Introduction

These Terms of Service ("Terms") govern your use of the Bunbury Wellness Remedial Massage website and services. By accessing or using our website, you agree to be bound by these Terms. If you disagree with any part of these terms, you may not access our services.

2. Services

Bunbury Wellness Remedial Massage provides professional massage therapy services including:

  • Remedial Massage Therapy
  • Sports Massage
  • Pregnancy Massage
  • Dry Needling
  • Wellness and relaxation treatments

3. Booking and Appointments

All appointments are subject to availability. We reserve the right to modify, reschedule, or cancel appointments due to unforeseen circumstances.

Important booking information

  • Practitioner policy: Fuko is available for FEMALE CLIENTS ONLY.
  • Booking info: Please use your full name as shown on your ID when filling in your details.

Cancellation and late fees

  • Cancellation notice: A minimum of 48 hours is required for any changes or cancellations.
  • Late fees: Fees of up to 100% of the scheduled fee may apply for late cancellations or no-shows, as set out below.
  • Cancellations made between 48 and 2 hours prior to the appointment will incur a 50% fee.
  • Cancellations with less than 2 hours notice, late arrivals, or missed appointments will be charged 100% of the scheduled fee.
  • Special circumstances may be considered at our discretion.

Late arrivals: If you arrive late, your session may be shortened to accommodate other clients. Late arrivals may still attract fees in line with the policy above.

Detailed terms and conditions

Late fee policy

Cancellations made between 48 and 2 hours prior to the appointment will incur a 50% fee. Cancellations under 2 hours, late arrivals, or missed appointments will be charged 100% of the scheduled fee. Special circumstances may be considered at our discretion.

Gift card usage

Late fees for bookings made with a gift card will be deducted directly from the voucher balance. Gift cards are not redeemable for cash, and no change will be given for residual balances.

Private health insurance

Insurance providers typically only provide rebates for services paid for directly by the patient at the time of treatment. Therefore, services paid via gift vouchers are not eligible for private health insurance (PHI) claims.

4. Health and Safety

Your health and safety are our priority. Please inform us of any medical conditions, injuries, or concerns before your session.

We reserve the right to refuse service if we believe it may be harmful to your health or if you are under the influence of drugs or alcohol.

Our therapists are qualified professionals, but massage therapy is not a substitute for medical treatment.

5. Payment Terms

Payment is due at the time of service. We accept cash, card, and electronic payments.

Prices are subject to change without notice. Current pricing is available on our website and at our location.

Gift cards are non-refundable, fully transferable, and valid for 3 years from purchase unless otherwise stated. Usage, late fees, cash redemption, and private health insurance are covered under Booking and Appointments above.

Other gift certificates and special offers are subject to their specific terms and conditions.

6. Privacy

Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your information.

7. Limitation of Liability

Bunbury Wellness Remedial Massage and its therapists are not liable for any injuries, damages, or losses that may occur during or after your session, except where such liability cannot be excluded by law.

8. Website Use

Our website is provided for informational purposes only. We make no warranties about the accuracy, completeness, or reliability of the information provided.

You may not use our website for any unlawful purpose or to solicit business from our clients.

9. Changes to Terms

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website. Your continued use of our services constitutes acceptance of the modified Terms.

10. Contact Information

If you have any questions about these Terms of Service, please contact us:

Bunbury Wellness Remedial Massage
Address: Unit 4 3 Victoria Street
Bunbury, WA 6230
Australia
Email: info@bunburywellnessremedialmassage.com.au

Last Updated: 31/03/2026