1. Introduction

At Bunbury Wellness, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we handle information when you visit our website or use our services.

2. Analytics and Data Collection

Analytics: We use Google Analytics and Facebook Pixel to help us understand how visitors use our website. These services may use cookies and similar technologies to collect usage data, but we do not receive or store any personally identifiable information from these analytics providers.

No Personal Data Storage: Our website does not collect, store, or process any personal information from visitors. We do not require user registration, accounts, or login credentials to access our website.

3. Third-Party Services and Checkout

Booking System: Our booking functionality is provided by Cliniko, a third-party booking platform. When you make a booking through our website, you will be redirected to Cliniko's secure booking system. Any information you provide during the booking process is handled by Cliniko according to their privacy policy.

Checkout and Email: If you purchase a service or gift card, our checkout system will send confirmation and notification emails. We do not store your payment or contact information on our website or servers.

4. Website Information

Public Information: Our website contains general information about our services, pricing, and business details. This information is publicly available and does not require any personal data to access.

Contact Information: Our business contact details (phone, email, address) are publicly displayed for customer convenience and do not constitute personal data collection.

5. In-Person Services

Health Information: During your massage therapy sessions, we may collect basic health information necessary for your treatment. This information is:

  • Stored securely in paper format only
  • Used solely for treatment purposes
  • Not shared with third parties
  • Retained only as required by law

Consent: We will always ask for your explicit consent before collecting any health information during your sessions.

6. Data Security

Website Security: Our website is hosted on secure servers with SSL encryption to protect any information transmitted.

Physical Security: Any paper records from in-person sessions are stored in locked, secure cabinets accessible only to authorized staff.

No Digital Storage: We do not store any personal information in digital format on our systems.

7. Your Rights

Since we do not collect or store personal data through our website, there is no personal information to access, modify, or delete from our systems. For any health information collected during in-person sessions, you have the right to:

  • Request access to your records
  • Request corrections to your information
  • Request deletion of your records (subject to legal requirements)
  • Withdraw consent for future data collection

8. Children's Privacy

Our website is not intended for children under 13 years of age. We do not knowingly collect any personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date. We encourage you to review this policy periodically.

10. Contact Us

If you have any questions about this Privacy Policy or our privacy practices, please contact us:

Bunbury Wellness
Address: Unit 4 3 Victoria Street
Bunbury, WA 6230
Australia
Email: info@bunburywellnessremedialmassage.com.au

11. Related Information

Please also review our Terms of Service for additional information about using our website and services.

Last Updated: 27/10/2025